Privacy Policy

This policy explains what personal information eJournal Publications collects, why we collect it, who we share it with, and the rights you have over it.

Last updated: 23 July 2026

Who we are

This website is operated by [registered legal entity name], trading as eJournal Publications, registered at [registered business address] in [country of registration]. In this policy, “we”, “us”, and “our” refer to that entity.

We are the data controller for the personal information described below. If you have any question about this policy or about how we handle your information, contact us at editor@ejournalpublications.com.

Information we collect

We collect the following categories of information:

  • Information you give us through our enquiry form: your full name, email address, WhatsApp or telephone number, current academic status, the country of your institution, your research field, and whether you have previously had work rejected.
  • Information you send us directly: anything you include in emails or messages to us, including abstracts, manuscripts, and supporting documents you choose to share for assessment.
  • Technical information: your IP address, browser type and version, device type, operating system, referring page, and the pages you view on this site. This is collected automatically through server logs and analytics tools.
  • Payment information: when you pay us, the transaction is handled by Square. We receive confirmation that a payment was made and basic transaction details. We never receive or store your full card number.

How we use your information

We use your information to:

  • assess your manuscript and prepare a journal shortlist and quote;
  • contact you about your enquiry by email, telephone, or WhatsApp;
  • deliver the services you engage us for, including formatting, submission, and reviewer correspondence;
  • send you the resources you request, such as our Journal Selection Checklist;
  • process payments and keep accounting records;
  • improve this website and understand how visitors use it;
  • meet our legal, tax, and regulatory obligations.

Our legal bases for processing

Where the UK GDPR, EU GDPR, or a comparable law applies to you, we rely on the following legal bases:

  • Performance of a contract: to deliver the services you have engaged us for.
  • Legitimate interests: to respond to enquiries, run and secure our website, and keep records of our work. We balance these interests against your rights.
  • Consent: for optional marketing emails and for non-essential cookies. You can withdraw consent at any time.
  • Legal obligation: to retain financial records and respond to lawful requests.

Cookies and analytics

This site uses cookies and similar technologies. Strictly necessary cookies keep the site working, remember your form progress, and protect against spam and abuse. These cannot be switched off.

We also use analytics and advertising technologies, which may include Google Analytics, Google Ads conversion tracking, and Meta Pixel, to understand how visitors find and use this site and to measure our advertising. These set cookies and may collect a device identifier and your browsing activity on this site.

You can control cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics opt-out browser add-on. Blocking some cookies may affect how parts of this site work.

Who we share information with

We do not sell your personal information. We share it only with the following categories of recipient, and only as far as needed:

  • Journals and publishers to whom you have asked us to submit your work. Submitting to a journal necessarily discloses your name, affiliation, contact details, and manuscript to that journal and its reviewers.
  • Service providers who operate our website, email, storage, and analytics on our behalf under contract.
  • Square, our payment processor, which handles card transactions under its own privacy policy.
  • Professional advisers and authorities where we are required to disclose information by law.

International transfers

We work with researchers and journals worldwide, so your information may be transferred to and stored in countries outside your own, including countries whose data protection laws differ from those where you live. Where such a transfer is subject to the UK or EU GDPR, we rely on adequacy decisions or standard contractual clauses to protect your information.

How long we keep your information

We keep enquiry records for up to 24 months after our last contact with you, unless you ask us to delete them sooner. We keep client project records and financial records for as long as required by tax and accounting law in [country of registration], which is typically six to seven years. After those periods we delete or anonymise the information.

Your rights

Depending on where you live, you may have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct information that is inaccurate or incomplete;
  • ask us to delete your information, where there is no overriding reason for us to keep it;
  • ask us to restrict or object to how we use your information;
  • ask us to transfer your information to another provider;
  • withdraw consent at any time, where we rely on consent;
  • complain to your local data protection authority.

How to exercise your rights

Email editor@ejournalpublications.com with your request. We will respond within 30 days. We may ask you to confirm your identity before we act, so that we do not disclose your information to someone else. Exercising these rights is free.

Security

We use encrypted connections for this website, restrict access to your information to people who need it to do their work, and require our service providers to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take these obligations seriously and will notify you and the relevant authority if a breach occurs that is likely to affect your rights.

Children

Our services are intended for researchers and academic professionals. This site is not directed at children under 16, and we do not knowingly collect their information. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will change the last updated date shown at the top of this page. If the change is significant, we will tell you by email where we hold your contact details.

Contact us

Questions, requests, and complaints about this policy should go to [registered legal entity name], [registered business address], or by email to editor@ejournalpublications.com.